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FAQ

We’ve got answers! Whether it’s your first-time dining (Welcome!) or your 101st time (Welcome Back!), we know you might have questions. Here are some of our guests' most Frequently Asked Questions (FAQ) - and answers! And if you have other questions or a concern about one of our restaurants, please Contact Us. We love to hear from our guests! We will respond as quickly as possible. We value your comments and suggestions!

For questions regarding reservations, contact your local restaurant and speak to a manager, he or she will be happy to guide you. Covid-19 restrictions apply.

While each location is unique, most of our restaurants have open floor plans which can accommodate a few large parties. Contact your local restaurant and speak to a manager, he or she will be happy to answer any questions for you! Covid-19 restrictions apply.

A few locations offer private dining rooms or banquet facilities. Contact us for further information. Covid-19 restrictions apply.

Everything on our menu is available for takeout! You may place your order in advance by calling the restaurant directly or by ordering at the bakery counter when you arrive. In addition, some of our restaurants offer Curbside To-Go Service, where we deliver your food to your car! Our restaurants also offer delivery to select areas. See the Order Now section for a list of delivery partners available in your area.

Unfortunately, we do not currently offer a catering menu. However, all our delicious menu items can be ordered for pickup or can be delivered with our delivery partners.

The Cheesecake Factory is the perfect place to celebrate! If you order dessert, we will personalize the plate with "Happy Birthday" (or Anniversary, Good Luck, etc.) and your special guest’s name written in chocolate or caramel. We decorate the plate with candy confetti and place a candle on top. Or, if you didn’t save room for dessert, we offer a complimentary birthday sundae with a tiny “scoopette” of vanilla ice cream, fudge, and top it with a crown of whipped cream, confetti pieces and a candle.

We are an upscale, casual dining restaurant. Be comfortable and feel free to come as you are! Just come hungry!

Absolutely! If you need a kids’ menu or a highchair, please ask your host or server.

Of course! Our restaurants are happy to accommodate our smaller guests and their “wheels”.

Absolutely! Just tell us when you check in. All our restaurants are accessible.

At this time, only select restaurants offer Wi-Fi, only to view our digital menu.

If you want it, we have it! Choose from more than 200 menu items including appetizers, pizzas, salads, pastas, specialties, fish and seafood, steaks, burgers, sandwiches and our legendary cheesecakes and desserts. The entire menu is available all day, too. Our portions are large, but we don’t charge for sharing; or, eat lighter with something from our appetizer, small plates and snacks or SkinnyLicious® Menu. Whether you’re hosting a business lunch or celebrating with the whole family, we have something for everyone.

Absolutely! All our cheesecakes and specialty cakes are available for purchase at our Bakery Counter. All cheesecakes and specialty cakes come in 10-inch sizes, serving 12 – 15 people, and most are sold pre-sliced into 12 slices. Our most popular cheesecakes are also available in 7-inch sizes, serving 6 – 8 people.

We welcome preorders if you would like to reserve a specific cake or size for your home, office, special occasion, or holiday celebration. For those who cannot decide on just one cheesecake flavor, we have the perfect solution: Order half of two different 10" cheesecakes or layer cakes!

We are pleased to offer a wonderful menu for children aged 10 and younger. Please ask your host or server for a Kids’ Menu. For our youngest guests (those in a highchair) we offer a complimentary “Baby Plate” with slices of banana and fresh bread to keep them busy and happy.

We offer a variety of substitution options and always do our best to accommodate special requests to prepare your meal just the way you like it. When ordering, please inform your server of your needs and we will try to accommodate.

Yes, all meat served at the restaurant is Halal certified.

Our SkinnyLicious® menu is always available and features dishes that have fewer calories. Choose from appetizers, flatbreads, salads, and specialties.

All our restaurants offer menus in English and Arabic. You can also view our entire menu with pictures, on our website. Please ask your server for details.

We update our menu twice a year to keep our menu fresh and exciting for all our guests.

Find out all our latest information by following us on Facebook or Instagram. Or sign up for our blog to find out about our newest menu items, recipes, giveaways and more!

Sorry, our recipes are top secret! However, we have created at-home recipes of some of our favorite dishes that you may try. Visit our Recipes page.

For a list of restaurants that will open soon, please visit our locations page.